progress
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If you are dissatisfied with the revaluation of the Excise Return, this service allows you to file an appeal, and you can explain how the assessment should be corrected and provide a rationale.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

Yes Yes Yes
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

All registered taxpayers of Excise.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

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Enter service via the ZATCA website 

Go to the "Returns" 

Select "Request objection on return"

Fill in the form

You will receive an SMS and Email upon evaluation of the objection​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

Full payment of undisputed amounts before objection.
An objection note explaining the reasons for the objection.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Searching and Viewing Indicative Prices for Excise Goods

Searching and Viewing Indicative Prices for Excise Goods

A service that provides the user with knowledge of the items to which the Excise Goods Tax applies, as well as indicative prices of the items.

Deregister Excise Tax

Deregister Excise Tax

If your company no longer participates in the production or distribution of excise taxable goods, this service allows you to notify the ZATCA that you will no longer be required to pay excise tax.

File An Objection on Penalty

File An Objection on Penalty

If you believe that your penalty liability is not correct, this service allows you to file an objection.

Excise Tax Payment

Excise Tax Payment

After submitting or amending the declaration and in case of fines or penalties, a SADAD invoice is generated containing the invoice number and the amount due. You can do your payment through either online banking or via an ATM with the SADAD number.

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Last Update: 02 Sep 2024 04:23 PM Saudi Arabia Time