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If you are dissatisfied with the revaluation of the Excise Return, this service allows you to file an appeal, and you can explain how the assessment should be corrected and provide a rationale.

Service Publishing Date


Service Languages


Payment Methods

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Free sadad mada mada

SMS Service

available not available

Service Duration


Mobile Apps

service description


All registered taxpayers of Excise.
service docs Documents and Prerequisites                                    
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Service Steps


Enter service via the ZATCA website 

Go to the "Returns" 

Select "Request objection on return"

Fill in the form

You will receive an SMS and Email upon evaluation of the objection​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents


Full payment of undisputed amounts before objection.
An objection note explaining the reasons for the objection.

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

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Excise tax is levied -at various rates -on goods that have an adverse effect on public health or the environment, which include soft drinks, energy drinks sweetened beverages, electronic smoking devices and the like. And liquids used in electronic and similar smoking appliances, tobacco, and tobacco derivatives. This service allows you to register for excise tax purposes.

Deregister Excise Tax

Deregister Excise Tax

If your company no longer participates in the production or distribution of excise taxable goods, this service allows you to notify the ZATCA that you will no longer be required to pay excise tax.

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Last Update: 30 Jan 2024 08:46 PM Saudi Arabia Time