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This service allows you to notify ZATCA of any incidents, technical errors, or emergency matters in your E-Invoicing solution which hinder the generation of Electronic Invoices or Electronic Notes

Upon resolving the issue, you shall inform the Authority through this service.

Taxpayers shall resume generation of E-invoices and associated Notes, and any Invoices or Notes for Transactions conducted during such incidents promptly as soon as such incident is fixed.

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