About Us

Zakat, Tax and Customs Authority

The Zakat, Tax and Customs Authority (ZATCA) was established pursuant to the Council of Ministers Resolution issued on May 4, 2021 (corresponding to 22 Ramadan 1442 AH), which decreed the merger of the General Authority of Zakat and Tax and the General Customs Authority into one entity. ZATCA operates to collect Zakat, taxes, and customs duties, and to achieve the highest levels of taxpayer compliance with high efficiency and in accordance with best practices. It also aims to enable the Kingdom of Saudi Arabia to become a global logistics hub by protecting national security, facilitating trade, and regulating and managing all activities related to customs work and ports. This ensures elevating its standards to the maximum level of efficiency, productivity, and competitiveness, through delivering high-quality, customer-centric services in line with best practices.

Our Vision

To be a global role model in protecting the Kingdom, managing Zakat, taxes, and customs, promoting trade effectively, and providing a seamless customer experience.

Our Mission

Enable the economic sustainability and prosperity of our society effectively and efficiently through national security, trade facilitation and the strengthening of the Zakat, tax and customs systems

ZATCA Values

Accountability

We are committed and responsible for delivering our tasks and meeting our objectives in a timely manner, while adhering to required standards and remaining focused on targeted results

Excellence

We are passionate about demonstrating the highest standards of quality and excellence, and to continuously develop ourselves and strive to innovate ideas to execute our work

Customer Centricity

We operate with a customer-first attitude and build, develop and maintain lasting relationships with our internal and external customers

Collaboration

We cooperate and work collaboratively with one another to achieve ZATCA's objectives, and communicate and share information clearly and transparently with internal and external stakeholders

Professionalism

Professionalism We demonstrate professional conduct and uphold the highest standards of ethics in our dealings, while maintaining fairness, integrity and credibility when interacting with our internal and external customers

ZATCA Strategic Framework

Enforce national security
Build an effective and efficient organization
Maximize compliance
Enhance and simplify customer experience
Support economic growth and facilitate trade

Integration and cooperation with partners
People development
Operational excellence and spending efficiency
Data and analytics
Digitization and innovation
Zakat, tax, and customs duties – simplicity, certainty, and transparency
Infrastructure and facilities development

1-Digitization and innovation:
- Future-proof platform development driving enhancements and innovation within ZATCA to promote a seamless customer experience
2-Data and Analytics:
- Unified data governance and architecture delivering single source of truth combined with advanced data analytics to become a data-driven organization
3-Operational Excellence and Expenditure Efficiency:
- Technology-enabled operations, with strong internal control systems, promoting internal excellence and providing enhanced customer services
4-Operational Excellence and Expenditure Efficiency
- Technology-enabled operations, with strong internal control systems, promoting internal excellence and providing enhanced customer services
5-Employee Capability Development:
- Enhanced work environment, continuous learning processes and revised employee value proposition to attract and prepare the workforce for the future
6-Integrate and Cooperate with Partners:
- Elevated role in the national and international landscape, enabling the Kingdom and enhancing the international cooperation
7-Infrastructure and Facilities Development:
- Developed smart land ports and advanced facility management capabilities.

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About Us

Zakat, Tax and Customs Authority

Our Vision

Our Mission

ZATCA Values

Accountability

Excellence

Customer Centricity

Collaboration

Professionalism

ZATCA Strategic Framework

1-Digitization and innovation:

2-Data and Analytics:

3-Operational Excellence and Expenditure Efficiency:

4-Operational Excellence and Expenditure Efficiency

5-Employee Capability Development:

6-Integrate and Cooperate with Partners:

7-Infrastructure and Facilities Development:

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