Loading...
A government website registered with the Digital Government Authority.
Official Saudi Government websites URL ends with. gov.sa

Website belongs to an official government organization in the Kingdom of Saudi Arabia always ends with .gov.sa .

Official Secure websites use HTTPS

Ensure the website is using the HTTPS protocol..

Zatca Mobile Apps
Voice Commands
Font Size
Greyscale Mode
Suggestions
An E-Service that allows users to easily file their complaints or submit their suggestions and inquires via the website, with the ability to track the request and get responses within 3 working days.

Service Steps

  • ​​​​Access the service via ZATCA’s website.
  • Click on <<Contact us>> icon.
  • Select request Complaint or Suggestion.
  • Fill in the required information.
  • Complaints and suggestions will be responded to within 3 working days.​
N/A
No Documents
user-card-details

Target Audience

ZATCA’s Customers
clock-card-details

Service Duration

5 Minutes
money-card-details

Service Cost

No fees
computer-phone-sync

Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
Yes No No x.com/zatca_care Yes Yes Yes Yes
money-card-details

Service Languages

Arabic / English
calendar-card-details

Service Release Date

mail-card-details

SMS Service

No
Available Not Available

Payment Channels

No No No
Free sadad mada mada

Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
mail-card-details

Contact via X

@Zatca_care link

Related Applications

Related Services

Amend Registration Details

Amendment of Registration Information is an e-service that allows users to amend or update the information they provided during registration, such as shareholder and financial data. If such information is updated by the Ministry of Commerce, the registration data on ZATCA's website will be automatically updated.

Change Password

Through This e-service, you can change your ZATCA portal log-in password after passing the authentication through OTP (one-time-password) sent to your registered mobile number.

Business Consult

It is an e-service that helps taxpayers find out which taxes apply to their business activity.

Service Authorization

It is an electronic service provided by ZATCA to companies, as they may delegate authorizations to accounting offices and tax service providers so that they can complete your company’s procedures and transactions automatically on behalf. You can delegate different accounting offices to perform specific services for pre-set durations.

Rate average
The number of votes: ()
Rate this service
add-comment-icon
Comments and Suggestions

For any inquiries or notes about authority services or current page, please fill in the required information.

Last Update: 07 Dec 2025 08:18 AM Saudi Arabia Time

0  visitors said yes from  0  feedbacks

Was this page useful?