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Set out the process through which taxpayers can request assistance from ZATCA to resolve disputes arising from taxation not in accordance with the provisions of double taxation agreements.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 minutes
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

Targeted category is Persons covered by double tax treaties who consider that the actions of the Kingdom and/or of the other State result or will result in taxation not in accordance with the provisions of such double tax treaty.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​​​​​​​​​​​​​​​​​​​​Send the Complete request to the MAP email: MAP@zatca.gov.sa

 In case ​your request is complete,  you will receive a massage at your email listing missing information and decuments you should submit.

Once the request is complete, you will receive a massage at your email stating that the request will be considered.

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No No Yes

Required Documents

Prerequisites

Submittal of the request with information and documents as required and specified in the Request for Mutual Agreement Procedure- Taxpayer Guide.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 22 Aug 2024 01:00 PM Saudi Arabia Time