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An e-service that allows setting out the process through which taxpayers can request assistance from ZATCA to resolve disputes arising from taxation not in accordance with the provisions of double taxation agreements.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 minutes
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

Targeted category is Persons covered by double tax treaties who consider that the actions of the Kingdom and/or of the other State result or will result in taxation not in accordance with the provisions of such double tax treaty.

Service Steps

Send the request to the email designated for the Mutual Agreement Procedure.
If the request is incomplete, you will receive a message outlining the missing information and documents that need to be submitted. Once the request is complete, you will receive a message confirming its acceptance​


Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No No Yes

Required Documents

Prerequisites

Submittal of the request with information and documents as required and specified in the Request for Mutual Agreement Procedure- Taxpayer Guide.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Customs Declaration for Travelers

Customs Declaration for Travelers

Customs declaration for travelers This e-service allows international travelers to fill out the declaration form for declarable items and submit it to customs officials upon entering or leaving Saudi Arabia. Such items include: - Currencies, bearer negotiable instruments, gold bars, precious metals, gemstones and jewelry of a value of 60,000 riyals or more or their equivalent in foreign currencies. - Goods in commercial quantities or at a value higher than 3,000 riyals. - Goods subject to excise tax. - Prohibited and restricted goods and items. The list of items to be declared for international travelers departing Saudi Arabia is limited to the following: - Currencies, bearer negotiable instruments, gold bars, precious metals, gemstones and jewelry of a value of 60,000 riyals or more or their equivalent in foreign currencies. - Items prohibited for export (such as antiquities, etc.) and subsidized items.

Tax Ruling Request

Tax Ruling Request

This E-service can be used to submit requests for interpretative decisions to request an opinion from ZATCA on the interpretation of the provisions of the tax laws and regulations applicable within the Kingdom (Value Added Tax, Income Tax and Withholding tax) and the mechanism for their application to transactions related to the applicant's activity. This shall be in accordance with the conditions and controls set out in the Interpretative Decisions Guidelines.

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Disclosure of Contracts

Disclosure of Contracts

This e-service allows taxpayers to raise contracts concluded with other parties regardless of whether they are "Expenditure or Revenue" contracts. It also offers the option to amend and terminate contracts.

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Last Update: 30 Dec 2024 12:37 PM Saudi Arabia Time