Environmental benefits of the complete digital transformation of the services at (ZATCA)

Complete Digital Transformation

ZATCA has fully transitioned to providing its services online, eliminating the need to visit its branches.

Environmental Benefits

This report highlights the significant environmental benefits of this digital transformation.

Main Impact

Through resource consumption, reducing greenhouse gas emissions, and promoting sustainable practices.

Commitment to Sustainability

ZATCA affirms its commitment to environmental preservation while improving service efficiency and enhancing customer satisfaction.

Benefits

Reducing Carbon Emissions

Reducing the need for travel

The shift to E-services has eliminated the need for customers to travel to branches, reducing vehicle movement.

Environmental Impact

This has contributed to lowering greenhouse gas emissions, especially (CO2).

Tangible Example

A customer avoiding a single trip can save approximately 0.9 Kilograms of CO2 emissions.

Resource Conservation

Paperless Operations

Digital services have eliminated the need for paper documents, significantly reducing paper consumption.

Environmental Impact

Producing one ton of paper requires 24 trees, 75,000 liters of water, and large amounts of energy.

Energy Efficiency

Digital systems rely on centralized data centers, which are typically optimized for energy consumption compared to the high energy use in operating multiple branches.

Reducing Waste

Eliminating Materials

E-services have helped avoid the use of paper forms and promotional materials thereby preventing waste production.

Electronic Communication

Relying on e-mail and digital notifications has reduced solid waste that would have contributed to the accumulation of landfill waste.

Promoting Sustainable Practices

Raising Awareness among Customers

By adopting electronic services, ZATCA provides a model for sustainable practices, encouraging customers and other organizations to adopt environmentally friendly digital solutions. .

Reducing the operational Footprint

The unification of services through the internet has reduced the need for service facilities such as electricity, water, and air conditioning in physical branches. .

Measurable Environmental Impact

Annual Savings

An estimated reduction of thousands of tons of CO2 emissions annually due to decreased travel by customers and employees.
Saving hundreds of tons of paper, equivalent to preserving thousands of trees.

Long-term Benefits

Improving air quality and reducing urban congestion.
Preserving biodiversity by reducing deforestation for paper production.

Environmental impact measured for the year 2025

Up to 23,035 tons

Carbon Emissions Reduction

Up to 685,000 liters

Fuel consumption reduction

1,000,000 (million) trees

Increase green areas

Until 27 million kilowatts/hour

Reducing electricity consumption

Up to 1,870,000 m³

Benefit from treated water for irrigation

Up to 4 million sheets of paper

Reducing paper usage

Up to 4,300,000 m³

Reducing water consumption

Key Contributions

Reducing carbon emissions, conserving natural resources, and promoting sustainable practices contributes significantly to achieving the Authority's global environmental goals.

Digital Transformation as a Model

This digital transformation sets as a model that can be adopted by other organizations seeking to achieve a balance between innovation and environmental conservation.

Complete Digital Transformation

The digital transformation of the Zakat, Tax, and Customs Authority serves as an example for combining operational efficiency with environmental responsibility.

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Environmental benefits of the complete digital transformation of the services at (ZATCA)

Complete Digital Transformation

Environmental Benefits

Main Impact

Commitment to Sustainability

Benefits

Reducing Carbon Emissions

Reducing the need for travel

Environmental Impact

Tangible Example

​Resource Conservation

Paperless Operations

Environmental Impact

Energy Efficiency

Reducing Waste

Eliminating Materials

Electronic Communication

Promoting Sustainable Practices

Raising Awareness among Customers

Reducing the operational Footprint

Measurable Environmental Impact

Annual Savings

Long-term Benefits​

Environmental impact measured for the year 2025

Up to 23,035 tons

Up to 685,000 liters

1,000,000 (million) trees

Until 27 million kilowatts/hour

Up to 1,870,000 m3

Up to 4 million sheets of paper

Up to 4,300,000 m3

Key Contributions

Digital Transformation as a Model

Complete Digital Transformation

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Environmental benefits of the complete digital transformation of the services at (ZATCA)

Resource Conservation

Long-term Benefits

Up to 1,870,000 m³

Up to 4,300,000 m³