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Issuance of Customs Advance Rulings

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An e-service that allows an economic operator (AEO) to get an advance ruling prior to the arrival of the consignment to be imported, as well as to request preferential treatment for products covered by international trade agreements.
  • Eligibility
  • Required Documents

Service Steps



  • Log in to ZATCA website  
  • Select “E-Services” and click on “Issuance of Customs Advance Rulings”.  
  • Sign in to your account.  
  • Choose the request type (Tariff Classification – Application of Preferential Rules of Origin – Customs Valuation), then fill in the required fields.  
  • Upload all supporting documents and requirements.
<ul><li>​To identify the customs item, pictures of the goods and technical bulletins containing the imported commodity&#39;s specifications must be provided.</li><li>For preferred origin, a certificate of origin is required to validate the legal context of the imported goods.</li><li>To clarify the customs valuation method: identify the type and specifications of the products, attach photos of the product, and include a copy of the invoice or trade agreement contract.</li></ul>
<ul><li>​​Fill out the form forms after choosing the type of application (customs classification, preferred origin, or customs valuation).</li><li>Complete the form fields and select the application type (customs classification, preferred origin, or customs valuation).</li></ul>
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Target Audience

Authorized Economic Operators
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Service Duration

60 Days
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Service Cost

No Fees
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Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes Yes
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Service Languages

Arabic
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

No No No
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Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link
Service User Manual

Useful Resources

Service Level Agreement (SLA) link

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Last Update: 06 Jan 2026 01:04 PM Saudi Arabia Time

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