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Customs Tariff: Restriction & Prohibition Requests

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An e-service enables authorized government entities to submit and track requests regarding the restriction, prohibition, or lifting of restrictions on specific customs tariff items.
  • Eligibility
  • Required Documents

Service Steps

​

  •  Log in to the ZATCA electronic portal using the authorized user's credentials (username and password)  
  •  Select the " Restricting, Lifting Restrictions or Prohibiting Customs Tariff Items Request" service
  •  Fill in the required fields, attach the formal request letter, and submit request​
<p></p><ul><li>Obtain login credentials and authorization from ZATCA​​<br/><br/></li></ul>
<p></p><ul><li>​Provide all necessary documents justifying the entity&#39;s request​<br/><br/></li></ul>
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Target Audience

Restricting Government Entities
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Service Duration

5 - 10 Mins
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Service Cost

No Fees
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Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No
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Service Languages

Arabic
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

No No No
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Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link
Service User Manual

Useful Resources

Service Level Agreement (SLA) link

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Last Update: 20 May 2026 01:49 PM Saudi Arabia Time

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