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Zatca Mobile Apps
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 Inquire about the Details of an Exemption Decision

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Among the inquiry services is the industrial exemption for importing machinery, equipment and materials; the service of obtaining a detailed report of the discounted and remaining quantities of industrial exemption decisions.
Service Level Agreement (SLA) Related services
Service User Manual
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic

Payment Methods

No No No
Free sadad mada mada

SMS Service

Yes
available not available
Enter the service
MobileApp

Service Duration

5 minutes
MobileApp
No Fees
MobileApp

Mobile Apps

android apple
service description

Restrictions

Importers and exporters
service steps Service Steps
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

Log into the ZATCA website
Select the required service from the available options
Enter the required inputs for the report
Submit the request
Download the report​


Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No
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Required Documents

N\A

Prerequisites

Register on the Authority's portal

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Brokers inquiring about the customs number of an importer

Brokers inquiring about the customs number of an importer

This service allows Brokers to inquire about the importer's customs number electronically. This service is one of customs clearance services.

Service Description

Printing of Statistical Reports

Printing of Statistical Reports

This service provides the Authority's beneficiaries of importers and exporters registered on the portal to print statistical reports (exports - imports) of the facility's customs declarations.

Service Description

E-Auctions

E-Auctions

This service enables users to access and review ZATCA's auctions, as well as bid remotely in multiple auctions at the same time, without having to physically visit the bidding location or Customs ports.

Service Description

Submit a Communication of Financial or Administrative Offense

Submit a Communication of Financial or Administrative Offense

It is an e-service that provides the beneficiary with communications of violations of the Authority's regulations and procedures, such as bribes, embezzlement, and financial and administrative corruption, without disclosing the identity of the beneficiary.

Service Description
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Last Update: 14 Jan 2025 01:58 PM Saudi Arabia Time