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Among the inquiry services is the industrial exemption for importing machinery, equipment and materials; the service of obtaining a detailed report of the discounted and remaining quantities of industrial exemption decisions.
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic

Payment Methods

     
Free sadad mada mada

SMS Service

 
available not available
MobileApp

Service Duration

5 minutes
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

Importers and exporters
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​​​​Log in to the website

Choose the required services from the list of available services
Determine the required inputs for the report
Request the report and then an invoice will be issued for the report fee
Pay the bill and get the report​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

N\A

Prerequisites

Register on the Authority's portal

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Inquiry about the Type of Inspection for Containers

Inquiry about the Type of Inspection for Containers

This service provides importers with verification of the number of hand-checked containers.

Inquiry about Insurance Fees for Private Laboratories

Inquiry about Insurance Fees for Private Laboratories

This service allows private laboratories to inquire about the status of due testing fees if they were registered with the authority and responsible for testing samples sent to them by the customs, based on previously sent requests for testing samples.

Inquire about Customs Cards

Inquire about Customs Cards

This service allows you to inquire about customs cards. This service is one of customs clearance services.

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Last Update: 04 Apr 2023 12:50 PM Saudi Arabia Time