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It is a service that allows submitting the closuring a container request by using Fasah Platform, as well as allows to track the status of the request, and discover the reasons for rejection (if any). This service helps to manage the containers and increases flexibility to shipping agent’s business requirements.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Shipping Agents at Sea Ports.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​Access to Fasah Platform by using the shipping agent's account

Select Services 
Enter a "Container Closure Request"
After request submission, the Authority will either approve or reject it. If the application is rejected, the reason will be provided 

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

Shipping Agent account on Fasah Platform.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 19 Aug 2024 12:17 PM Saudi Arabia Time