Sign In

Rate avergae : (The number of votes : )

The service allows importers to seek a 30-day postponement of customs duty payment in order to encourage the private sector and allow them to continue conducting business.

Service Publishing Date


Service Languages


Payment Methods

No No No
Free sadad mada mada

Service Duration

5 min

Mobile Apps

service description



Service Steps

Login to ZATCA’s Website.
Choose the required service (postponement of collection of fees with a bank guarantee) or (postponement of collection of fees by documentary obligation).
Agree to the terms and conditions and fill in all required fields.​​​​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents



Provide financial statements through “Qawaem” program in case you wish to obtain a postponement.
Providing a bank guarantee after approving the postponement request under a bank guarantee.

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

Related Services

Inquire about Customs Declaration

Inquire about Customs Declaration

This service enables beneficiaries to identify customs declaration information, declaration details, and duties details.

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Awlawia Program (Saudi Authorized Economic Operator Program)

Awlawia Program (Saudi Authorized Economic Operator Program)

This service provides companies and commercial establishments with an application for Operator Economic Program, which is based on the concept of partnership between the Authority and commercial establishments, promotes global supply chain security, and provides more trade facilitation benefits.

Inquiry about the Type of Inspection for Containers

Inquiry about the Type of Inspection for Containers

This service provides importers with verification of the number of hand-checked containers.

Comments and suggestions
Comments and suggestions
For any inquiries or notes about authority services or current page, please fill in the required information.
Add a comment
Was this page useful?
0 visitors said yes from 0 feedbacks

Last Update: 14 Feb 2024 04:53 PM Saudi Arabia Time