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The e-service allows importers to seek a 30-day postponement of customs duty payment in order to encourage the private sector and allow them to continue conducting business.
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 min
MobileApp
none
MobileApp

Mobile Apps

service description

Restrictions

Importers
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

Login to ZATCA’s Website.
Choose the required service (postponement of collection of fees with a bank guarantee) or (postponement of collection of fees by documentary obligation).
Agree to the terms and conditions and fill in all required fields.​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

none

Prerequisites

Provide financial statements through “Qawaem” program in case you wish to obtain a postponement.
Providing a bank guarantee after approving the postponement request under a bank guarantee.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Brokers inquiring about the customs number of an importer

Brokers inquiring about the customs number of an importer

This service allows Brokers to inquire about the importer's customs number electronically. This service is one of customs clearance services.

Printing of Statistical Reports

Printing of Statistical Reports

This service provides the Authority's beneficiaries of importers and exporters registered on the portal to print statistical reports (exports - imports) of the facility's customs declarations.

E-Auctions

E-Auctions

This service enables users to access and review ZATCA's auctions, as well as bid remotely in multiple auctions at the same time, without having to physically visit the bidding location or Customs ports.

Submit a Communication of Financial or Administrative Offense

Submit a Communication of Financial or Administrative Offense

It is an e-service that provides the beneficiary with communications of violations of the Authority's regulations and procedures, such as bribes, embezzlement, and financial and administrative corruption, without disclosing the identity of the beneficiary.

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Comments and suggestions
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Last Update: 30 Dec 2024 01:20 PM Saudi Arabia Time