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An E-service that allows users to file objections to collection and penalty decisions, as well as rejected refund requests, within customs clearance services.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Importers
Customs brokers
Travelers
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​​​​Login to zatca.gov.sa

E-Services 
Customs
Customs Objections 

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

Objection note explaining the reasons for the objection
Supporting documents for the objection

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 05 Feb 2025 11:00 AM Saudi Arabia Time