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This service provides for submitting an objection request on collection decisions, Penalties, and rejected refund requests.
This service is one of customs clearance services.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

     
Free sadad mada mada

SMS Service

 
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Importers
Customs brokers
Travelers
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​Login to zatca.gov.sa

E-Services 
Customs
Customs Objections 

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

 

Prerequisites

Objection note explaining the reasons for the objection
Supporting documents for the objection

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Inquiry about the Type of Inspection for Containers

Inquiry about the Type of Inspection for Containers

This service provides importers with verification of the number of hand-checked containers.

Inquiry about Insurance Fees for Private Laboratories

Inquiry about Insurance Fees for Private Laboratories

This service allows private laboratories to inquire about the status of due testing fees if they were registered with the authority and responsible for testing samples sent to them by the customs, based on previously sent requests for testing samples.

Inquire about Customs Cards

Inquire about Customs Cards

This service allows you to inquire about customs cards. This service is one of customs clearance services.

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Last Update: 22 Mar 2023 07:10 PM Saudi Arabia Time