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This service allows individuals and companies to track shipments and the status of the customs declaration by entering the type of freight, and shipment information (Customs Declaration, Bill of Lading).
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

     
Free sadad mada mada
MobileApp

Service Duration

5 Minutes
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Suppliers using express transport companies.
 

Service Steps

​​

Enter service via the ZATCA website

Log into Fasah platform

Enter the service page

The status of the shipment and the fees collected by the authority​ will be appeared ​.

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

 

Prerequisites

Bill of landing Number

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

Related Services

Complaints and General Inquiries

Complaints and General Inquiries

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

Inquire about Customs Declaration

Inquire about Customs Declaration

This service enables beneficiaries to identify customs declaration information, declaration details, and duties details.

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Awlawia Program (Saudi Authorized Economic Operator Program)

Awlawia Program (Saudi Authorized Economic Operator Program)

This service provides companies and commercial establishments with an application for Operator Economic Program, which is based on the concept of partnership between the Authority and commercial establishments, promotes global supply chain security, and provides more trade facilitation benefits.

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Last Update: 21 May 2023 03:26 PM Saudi Arabia Time