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Through This e-service, you can change your registered e-mail address and phone number. This means that all communications from ZATCA will now be directed to the updated contact details.

Service Steps

  • ​Log into ZATCA website
  • Click the “General services" tab
  • Go to “Amend\Registration cancellation" tab
  • Select “Taxpayer Profile"
  • Edit e-mail address or mobile number
  • Activate new e-mail through authentication e-mail or receive immediate confirmation of mobile number
Valid and active email address and mobile number.
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Target Audience

All registered taxpayers
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Service Duration

 
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Service Cost

 
computer-phone-sync

Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No Yes No   Yes Yes Yes No
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Service Languages

 
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

No No No
Free sadad mada mada

Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link

Related Applications

Related Services

Ruling Request Service for the Non-Registered with the Authority

An e-service that allows non-registered individuals and entities to obtain ZATCA's opinion on the interpretation of applicable tax regulations and laws in the Kingdom, and how they apply to transactions related to the applicant's activity, in accordance with the conditions and requirements for ruling requests.

Amend Registration Details

Amendment of Registration Information is an e-service that allows users to amend or update the information they provided during registration, such as shareholder and financial data. If such information is updated by the Ministry of Commerce, the registration data on ZATCA's website will be automatically updated.

Change Password

Through This e-service, you can change your ZATCA portal log-in password after passing the authentication through OTP (one-time-password) sent to your registered mobile number.

Business Consult

It is an e-service that helps taxpayers find out which taxes apply to their business activity.

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Last Update: 06 Nov 2025 12:11 PM Saudi Arabia Time

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