Listen

Customs Duty Refund Request

Enter the service

Rate average : (The number of votes : )

This service allows the importers to request for customs duties refund or insurance fees refund.

Service Level Agreement (SLA) Related services

Service User Manual

Service Publishing Date

Service Languages

Payment Methods

No No No

Free

SMS Service

available not available

Enter the service

Service Duration

Mobile Apps

Restrictions

All Importers.

Service Steps

Documents and Prerequisites

Service Steps

Enter the service via: zatca.gov.sa

Fill out the form including the required information and documents

you will recevie a submission notification by SMS and e-mail

No No No No No Yes No

Start Now

Required Documents

Prerequisites

The Customs Declaration duties must be fulfilled.
Provide all documents related to the refund eligibility.

Support Channels

Frequently Asked Questions (FAQs)

FAQs

Inquiries and Complaints

Related Services

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Service Description Service Login

Inquiry about the Type of Inspection for Containers

This service provides importers with verification of the number of hand-checked containers.

Service Description Service Login

Inquiry about Insurance Fees for Private Laboratories

This service allows private laboratories to inquire about the status of due testing fees if they were registered with the authority and responsible for testing samples sent to them by the customs, based on previously sent requests for testing samples.

Service Description Service Login