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 Customs Broker Authorization

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This e-service provides the importer and exporter (individual/trader) with the authorization of a customs broker to perform customs dealings, on his behalf to follow up and complete such customs procedures. The authorization shall be made for import only or export only or both of them. The importer and exporter determine the authority of the customs broker in term of using the authorization one or several times while the individual determines the authority of the customs broker in term of use the authorization for one time only.
  • Eligibility
  • Required Documents

Service Steps

​​

  • ​​​Visit ZATCA website 
  • Login to Fasah platform
  • Enter the service at the platform
  • Fill in the required information blanks
  • Create an authorization​

<p></p><div><ul><li>An activated account at Fasah platform.</li><li>Customs broker&#39;s license number.</li><li>Authorization duration.​</li></ul></div>
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Target Audience

Traders and individuals including importers and suppliers.
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Service Duration

 
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Service Cost

 
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Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No
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Service Languages

 
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

No No No
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Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link
Service User Manual

Useful Resources

Service Level Agreement (SLA) link

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Last Update: 19 Jun 2026 10:15 PM Saudi Arabia Time

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