This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.
It is an electronic service provided by ZATCA to companies, as they may delegate authorizations to accounting offices and tax service providers so that they can complete your company’s procedures and transactions automatically on behalf. You can delegate different accounting offices to perform specific services for pre-set durations.
This e-service allows setting out the process through which taxpayers can request assistance from ZATCA to resolve disputes arising from taxation not in accordance with the provisions of double taxation agreements.
Tax Residency Certificate This is an e-service that allows individuals residing in the Kingdom of Saudi Arabia to issue Tax Residency Certificates (TRC), in accordance with the Saudi Income Tax Law or other agreements to avoid double taxation on nationals of countries that constitute a party of such agreements, to be exempt from income tax. The service also allows users to about the status of certificate issuance and the result of the request.
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