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This service allows private laboratories to inquire about the status of due testing fees if they were registered with the authority and responsible for testing samples sent to them by the customs, based on previously sent requests for testing samples.

Service Publishing Date


Service Languages


Payment Methods

Free sadad mada mada

SMS Service

available not available

Service Duration


Mobile Apps

service description


Private laboratories registered with the authority.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    

Service Steps

Enter service via Website
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Enter Verification Code​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
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Required Documents



Enter service via website
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Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

Related Services

Complaints and General Inquiries

Complaints and General Inquiries

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

Inquire about Customs Declaration

Inquire about Customs Declaration

This service enables beneficiaries to identify customs declaration information, declaration details, and duties details.

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Awlawia Program (Saudi Authorized Economic Operator Program)

Awlawia Program (Saudi Authorized Economic Operator Program)

This service provides companies and commercial establishments with an application for Operator Economic Program, which is based on the concept of partnership between the Authority and commercial establishments, promotes global supply chain security, and provides more trade facilitation benefits.

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Last Update: 30 Dec 2022 05:32 PM Saudi Arabia Time