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This service allows users to register freight forwarders and receive a number and a username that authorizes them to access the Request to Add Representative for Freight Forwarders Service

Service Publishing Date


Service Languages


Payment Methods

Free sadad mada mada

SMS Service

available not available

Service Duration

No Fees

Mobile Apps

service description


Freight Forwarders
service docs Documents and Prerequisites                                    
contact us Contact Us                                    

Service Steps

​​​Enter service via the ZATCA website

Fill in the required information.

Submit request.

You will be informed through text message and email when the request has been received, whether it has been approved or rejected, and why.

If the request was approved, a text message will be sent with freight forwarder's number, username, and a password​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents



Valid customs clearance license.
Attach the unified logistics license or freight forwarders license issued by the concerned body.
A valid copy of the commercial register.
Provide proof that supports the existence of a warehouse to consolidation and break-bulk of shipments, whether it is subcontracted or rented.
Provide a valid work agreement with cargo handling (operators) company in the port where the activity will be performed. according to the standards set by the concerned body in the port, whereby the operator is obligated consolidation and break-bulk of shipments on behalf of the freight forwarders requesting the license.

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

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Last Update: 16 May 2023 04:46 PM Saudi Arabia Time