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This service allows users to register freight forwarders and receive a number and a username that authorizes them to access the Request to Add Representative for Freight Forwarders Service
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 Minutes
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

Freight Forwarders
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​​​​Enter service via the ZATCA website

Fill in the required information.

Submit request.

You will be informed through text message and email when the request has been received, whether it has been approved or rejected, and why.

If the request was approved, a text message will be sent with freight forwarder's number, username, and a password​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

Valid customs clearance license.
Attach the unified logistics license or freight forwarders license issued by the concerned body.
A valid copy of the commercial register.
Provide proof that supports the existence of a warehouse to consolidation and break-bulk of shipments, whether it is subcontracted or rented.
Provide a valid work agreement with cargo handling (operators) company in the port where the activity will be performed. according to the standards set by the concerned body in the port, whereby the operator is obligated consolidation and break-bulk of shipments on behalf of the freight forwarders requesting the license.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Inquiries and Complaints

Inquiries and Complaints

This service allows beneficiaries to submit inquiries or complaints related to the authority’s service or channels.

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Last Update: 17 Sep 2024 05:49 PM Saudi Arabia Time