Should taxpayers always notify ZATCA if one of their solutions fail or only if they are not able to generate e-invoices due to failure?

Sign in Sign up
Zatca Mobile Apps
settings

Change Font Size

Grayscale mode

Voice Commands
عربي عربي
Search

Should taxpayers always notify ZATCA if one of their solutions fail or only if they are not able to generate e-invoices due to failure?

Taxpayers should notify ZATCA only of incidents in which they are no longer able to generate e-invoices. Taxpayer with multiple E-Invoicing solutions are not required to notify ZATCA of the failure of a single solution in case they are still able to generate e-invoices using another e-invoicing solutios.