progress
​​​

Rate average : (The number of votes : )

A service that allows individuals, companies, and taxpayers to write letters online and receive progress updates on acceptance or rejection without having to visit Zakat, Tax and Customs Authority headquarters
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic / English

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

One Business Day
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​

​National single sign on (NAFATH)

If you did not already register, register using your mobile phone number.

Fill in the required fields and attach the transaction , and Submit the request

After reviewing the request, you will receive a text message indicating whether your request has been accepted or rejected, as well as the reasons for re-uploading it.

For inquiries and to follow up on your application status. via e-mail: documents&administration@zatca.gov.sa ​​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
Yes No No   No No Yes No

Required Documents

Attach a copy of the Commercial Register in case you choose "Establishment"
Attach the required documents

Prerequisites

An electronic letter in Arabic signed and addressed to the Zakat, Tax and Customs Authority, provided that the letter is in PDF format.
The letter should not be specific to a transaction provided by the Authority through its website, such as: (inquiries and complaints, services of brokers, printing of import or export reports ... etc). The letter is also not specific to a financial claim or a government letter.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Service Authorization

Service Authorization

‘Service Authorization’ enables you to delegate authorizations to accounting offices and tax service providers so that they can complete the your company’s transactions on behalf. With this service, you can delegate specific authorizations for pre-set durations to specific accounting offices or tax service providers. You can assign different responsibilities to different accounting offices.

Complaints and General Inquiries

Complaints and General Inquiries

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

Request Escalation to the General Secretariat of Tax Committees

Request Escalation to the General Secretariat of Tax Committees

In case of rejection of your objection, you can escalate your objection to the Tax Committee for Resolution through the General Secretariat of Tax Committees for reconsideration.

Contract Release Application

Contract Release Application

If you cannot get the certification due to ongoing appeal process or another reason, this service allows you to obtain the release of a contract used in specific contracts.

Comments and suggestions
Comments and suggestions
For any inquiries or notes about authority services or current page, please fill in the required information.
Add a comment
Was this page useful?
0 visitors said yes from 0 feedbacks

Last Update: 04 Sep 2024 06:26 PM Saudi Arabia Time