E-Transactions

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A E- service that allows individuals, companies, and taxpayers to write letters online and receive progress updates on acceptance or rejection without having to visit Zakat, Tax and Customs Authority headquarters

Service Level Agreement (SLA) Related services

Service User Manual

Service Publishing Date

Service Languages

Arabic / English

Payment Methods

No No No

Free

SMS Service

available not available

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Service Duration

One Business Day

No Fees

Mobile Apps

Restrictions

Service Steps

Documents and Prerequisites

Service Steps

National single sign on (NAFATH)

If you did not already register, register using your mobile phone number.

Fill in the required fields and attach the transaction , and Submit the request

After reviewing the request, you will receive a text message indicating whether your request has been accepted or rejected, as well as the reasons for re-uploading it.

You can inquire about and track the status of your request through the designated email or by contacting the Unified Call Center at 19993.

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Required Documents

Attach a copy of the Commercial Register in case you choose "Establishment"
Attach the required documents

Prerequisites

An electronic letter in Arabic signed and addressed to the Zakat, Tax and Customs Authority, provided that the letter is in PDF format.
The letter should not be specific to a transaction provided by the Authority through its website, such as: (inquiries and complaints, services of brokers, printing of import or export reports ... etc). The letter is also not specific to a financial claim or a government letter.

Support Channels

Frequently Asked Questions (FAQs)

FAQs

Inquiries and Complaints

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E-Transactions