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A service that allows individuals, companies, and taxpayers to write letters online and receive progress updates on acceptance or rejection without having to visit Zakat, Tax and Customs Authority headquarters
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic / English

Payment Methods

No No No
Free sadad mada mada
MobileApp

Service Duration

One Business Day
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

 

Service Steps

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​National single sign on (NAFATH)

If you did not already register, register using your mobile phone number.

Fill in the required fields and attach the transaction , and Submit the request

After reviewing the request, you will receive a text message indicating whether your request has been accepted or rejected, as well as the reasons for re-uploading it.

For inquiries and to follow up on your application status. via e-mail: documents&administration@zatca.gov.sa ​​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
Yes No No   No No Yes No

Required Documents

Attach a copy of the Commercial Register in case you choose "Establishment"
Attach the required documents

Prerequisites

An electronic letter in Arabic signed and addressed to the Zakat, Tax and Customs Authority, provided that the letter is in PDF format.
The letter should not be specific to a transaction provided by the Authority through its website, such as: (inquiries and complaints, services of brokers, printing of import or export reports ... etc). The letter is also not specific to a financial claim or a government letter.

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

Related Services

Complaints and General Inquiries

Complaints and General Inquiries

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

Submit a Communication of Financial or Administrative Offense

Submit a Communication of Financial or Administrative Offense

This service provides the beneficiary with communications of violations of the Authority's regulations and procedures, such as bribes, embezzlement, and financial and administrative corruption, without disclosing the identity of the beneficiary.

CRS

CRS

Automatic Exchange of financial accounts information base on the Multilateral Competent Authority Agreement on Automatic Exchange of Financial Account Information and the Common Reporting Standard (MCAA/CRS)

Country-By-Country report

Country-By-Country report

Automatic Exchange of financial information according to MULTILATERAL COMPETENT AUTHORITY AGREEMENT ON THE EXCHANGE OF COUNTRY-BY-COUNTRY REPORTS based on transfer pricing bylaws (“Bylaws”), all Taxpayers in the Kingdom whom their annual consolidated revenue of the Multinational Enterprise Groups (“MNE Group”) to which they belong exceeds SAR 3.2 Billion during the year immediately preceding the current Reporting Year, as reflected in the MNE Group’s Consolidated Financial Statements for that preceding year.

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Last Update: 15 Feb 2024 12:06 PM Saudi Arabia Time