E-letters - Zakat, Tax and Customs Authority

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A E-service that allows individuals, companies, and taxpayers to write letters online and receive progress updates on acceptance or rejection without having to visit Zakat, Tax and Customs Authority headquarters

Eligibility
Required Documents

Service Steps

National single sign on (NAFATH)
If you did not already register, register using your mobile phone number
Fill in the required fields and attach the transaction , and Submit the request
After reviewing the request, you will receive a text message indicating whether your request has been accepted or rejected, as well as the reasons for re-uploading it
You can inquire about and track the status of your request through the designated email or by contacting the Unified Call Center at 19993

An electronic letter in Arabic signed and addressed to the Zakat, Tax and Customs Authority, provided that the letter is in PDF format.
The letter should not be specific to a transaction provided by the Authority through its website, such as: (inquiries and complaints, services of brokers, printing of import or export reports ... etc). The letter is also not specific to a financial claim or a government letter.

Attach a copy of the Commercial Register in case you choose "Establishment"
Attach the required documents

Target Audience

Service Duration

One Business Day

Service Cost

No Fees

Yes No No No No Yes No

Service Languages

Arabic / English

Service Release Date

SMS Service

Available Not Available

Payment Channels

No No No

Free

Service User Manual

Useful Resources

Service Level Agreement (SLA)

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E-letters - Zakat, Tax and Customs Authority

Service Steps

Target Audience

Service Duration

Service Cost

Service Channels

Service Languages

Service Release Date

SMS Service

Payment Channels

Frequently Asked Questions (FAQs)

Phone

Email

Contact via X

Useful Resources

Related Applications

Related Services

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