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If you believe that your penalty liability is not correct, This e-service allows you to file an objection.

Service Steps

  • Enter service via the ZATCA website
  • Go to "Taxpayer Request"
  • Select "Create/view Request"
  • Fill in the VAT review, and then select "Request objection on Penalties"
  • You will receive an SMS and Email response upon evaluation of the objections
Reason for objection (The taxpayer is fully responsible for delivering the additional documents required by the Authority within the specified period).
Bank guarantee of the total amount of new VAT not paid, including fines calculated as a percentage of VAT.
Bank guarantee is not required in case of objection to fines stipulated by the system in fixed amounts.
Bank guarantee for VAT-related fines requires, but is not limited to, fines for wrongful declaration.
In case the taxpayer wishes to object to the evaluation and the fines thereof, the taxpayer shall submit an objection to the evaluation at the beginning.
In case of objection to the fines without objecting to the evaluation, this is an acknowledgment by the taxpayer that the evaluation is correct and is not entitled to object to it.
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Target Audience

All VAT registered taxpayers
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Service Duration

 
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Service Cost

 
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Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No
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Service Languages

 
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

Yes Yes Yes
Free sadad mada mada

Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link

Related Applications

Related Services

Registration for VAT

This e-service enables you to register as VAT-compliant company, and upon registration you will be assigned a VAT number.

Individual registration in VAT

This e-service is for individuals who are engaged in economic activity in the Kingdom. Upon registration, a VAT account number will be generated.

Verify Tax Residency Certificate

It is an e-service that allows establishments and companies to verify tax residency certificate authenticity

Request to Change the Filing Period

An e-service that allows you to request a change in the filing period for VAT returns, either quarterly or monthly. Approval from ZATCA is required to change the VAT return submission period.

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Last Update: 02 Dec 2025 01:16 PM Saudi Arabia Time

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