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If you believe that your penalty liability is not correct, this service allows you to file an objection.

Service Publishing Date


Service Languages


Payment Methods

Yes Yes Yes
Free sadad mada mada

Service Duration


Mobile Apps

service description


All VAT registered taxpayers

Service Steps


Enter service via the ZATCA website 

Go to "Taxpayer Request"

Select "Create/view Request"

Fill in the VAT review, and then select "Request objection on Penalties"

You will receive an SMS  and Email response upon evaluation of the objections​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents


Reason for objection (The taxpayer is fully responsible for delivering the additional documents required by the Authority within the specified period).
Bank guarantee of the total amount of new VAT not paid, including fines calculated as a percentage of VAT.
Bank guarantee is not required in case of objection to fines stipulated by the system in fixed amounts.
Bank guarantee for VAT-related fines requires, but is not limited to, fines for wrongful declaration.
In case the taxpayer wishes to object to the evaluation and the fines thereof, the taxpayer shall submit an objection to the evaluation at the beginning.
In case of objection to the fines without objecting to the evaluation, this is an acknowledgment by the taxpayer that the evaluation is correct and is not entitled to object to it.

Support Channels

Frequently Asked Questions (FAQs)

Inquiries and Complaints

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Last Update: 30 Jan 2024 08:14 PM Saudi Arabia Time