The Zakat, Tax, and Customs Authority (ZATCA) announced today that it successfully conducted 83 open meetings and workshops with its taxpayers and clients during the first half of 2025. These extensive outreach efforts underscore ZATCA's commitment to fostering a collaborative environment and enhancing service efficiency across the Kingdom's zakat, tax, and customs sectors.
Throughout these interactive sessions, ZATCA actively engaged with stakeholders to discuss their feedback, suggestions, and a wide array of topics pertinent to their operations. The Authority specifically targeted key segments including customs brokers, accounting offices, the express transportation sector, freight forwarders, freight brokers, duty-free operators, economic operators, and bonded zone representatives.
The primary objective of these meetings was to gather valuable insights and collaboratively identify solutions to potential challenges faced by these crucial economic players. ZATCA emphasized that such direct communication channels are vital for improving procedures and cultivating a stimulating business environment. By understanding stakeholder needs, the Authority aims to streamline processes and significantly boost operational efficiency.
ZATCA reiterated its dedication to continuing these open dialogues with its taxpayers and clients. This ongoing engagement is designed to reinforce communication and cooperation with all partners across its diverse fields of operation – zakat, tax, and customs. The Authority believes this proactive approach will maximize the benefits derived from its services, while simultaneously enhancing compliance levels and raising general awareness among the public.
To ensure all interested parties remain informed, ZATCA encourages taxpayers, business sector clients, and anyone seeking information on upcoming meetings to follow the Authority's official channels. For inquiries, individuals can contact ZATCA's call center at 19993 (available 24/7), reach out via the "Ask ZATCA" account on the X platform (@Zatca_Care), email at info@zatca.gov.sa, or utilize the instant messaging feature on the Authority’s website at zatca.gov.sa.