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An e-service that allows setting out the process through which taxpayers can request assistance from ZATCA to resolve disputes arising from taxation not in accordance with the provisions of double taxation agreements.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 minutes
MobileApp
No Fees
MobileApp

Mobile Apps

service description

Restrictions

Targeted category is Persons covered by double tax treaties who consider that the actions of the Kingdom and/or of the other State result or will result in taxation not in accordance with the provisions of such double tax treaty.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    

Service Steps

Send the request to the email designated for the Mutual Agreement Procedure.
If the request is incomplete, you will receive a message outlining the missing information and documents that need to be submitted. Once the request is complete, you will receive a message confirming its acceptance​


Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No No Yes

Required Documents

Prerequisites

Submittal of the request with information and documents as required and specified in the Request for Mutual Agreement Procedure- Taxpayer Guide.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

Service Authorization

Service Authorization

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Tax Residency Certificate

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Tax Residency Certificate This is an e-service that allows individuals residing in the Kingdom of Saudi Arabia to issue Tax Residency Certificates (TRC), in accordance with the Saudi Income Tax Law or other agreements to avoid double taxation on nationals of countries that constitute a party of such agreements, to be exempt from income tax. The service also allows users to about the status of certificate issuance and the result of the request.

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Last Update: 30 Dec 2024 12:37 PM Saudi Arabia Time