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This service allows the importers to request for customs duties refund or insurance fees refund.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

All Importers.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps


Enter the service via: zatca.gov.sa

Login to the platform 
Fill out the form including the required information and documents ​
you will recevie a submission notification by SMS and e-mail​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

The Customs Declaration duties must be fulfilled.
Provide all documents related to the refund eligibility.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

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Printing of Statistical Reports

This service provides the Authority's beneficiaries of importers and exporters registered on the portal to print statistical reports (exports - imports) of the facility's customs declarations.

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E-Auctions

This service enables users to access and review ZATCA's auctions, as well as bid remotely in multiple auctions at the same time, without having to physically visit the bidding location or Customs ports.

Letter of No Imports or Exports

Letter of No Imports or Exports

This service allows organizations and companies that are not registered with ZATCA’s website to get a letter of no imports or exports.

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Last Update: 29 Jul 2024 12:24 PM Saudi Arabia Time