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The e-service allows importers to seek a 30-day postponement of customs duty payment in order to encourage the private sector and allow them to continue conducting business.
MobileApp

Service Publishing Date

MobileApp

Service Languages

Arabic

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

5 min
MobileApp
none
MobileApp

Mobile Apps

service description

Restrictions

Importers
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

Login to ZATCA’s Website.
Choose the required service (postponement of collection of fees with a bank guarantee) or (postponement of collection of fees by documentary obligation).
Agree to the terms and conditions and fill in all required fields.​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

none

Prerequisites

Provide financial statements through “Qawaem” program in case you wish to obtain a postponement.
Providing a bank guarantee after approving the postponement request under a bank guarantee.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 30 Dec 2024 01:20 PM Saudi Arabia Time