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An E-service that allows users to file objections to collection and penalty decisions, as well as rejected refund requests, within customs clearance services.

Service Steps

  • ​​​​​​​​Login to zatca.gov.sa
  • E-Services
  • Customs
  • Customs Objections ​
Objection note explaining the reasons for the objection
Supporting documents for the objection
user-card-details

Target Audience

Importers
Customs brokers
Travelers
clock-card-details

Service Duration

 
money-card-details

Service Cost

 
computer-phone-sync

Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No
money-card-details

Service Languages

 
calendar-card-details

Service Release Date

mail-card-details

SMS Service

No
Available Not Available

Payment Channels

No No No
Free sadad mada mada

Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
mail-card-details

Contact via X

@Zatca_care link

Related Applications

Related Services

التحقق من شهادة الإقامة الضريبية

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Last Update: 29 Aug 2025 10:15 AM Saudi Arabia Time

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