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This service provides you with an inquiry about customs case data and submission of a request for settlement.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

     
Free sadad mada mada

SMS Service

 
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Importers.
Exporters.
Travelers.
Customs brokers.
Shipping  agent.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

​​​​​​Enter service via Website

Login
Fill in the required information blanks
Enter Verification Code

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

Requisition number.
Identification number or commercial register.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

Related Services

Confirm the Arrival of Express Transport Shipments

Confirm the Arrival of Express Transport Shipments

This service is provided to the express transport company's broker assurance of the arrival of express transport shipment at the port after submission of their customs declarations in advance.

Inquiry about the Type of Inspection for Containers

Inquiry about the Type of Inspection for Containers

This service provides importers with verification of the number of hand-checked containers.

Inquiries and Complaints

Inquiries and Complaints

This service allows beneficiaries to submit inquiries or complaints related to the authority’s service or channels.

Inquiry about Insurance Fees for Private Laboratories

Inquiry about Insurance Fees for Private Laboratories

This service allows private laboratories to inquire about the status of due testing fees if they were registered with the authority and responsible for testing samples sent to them by the customs, based on previously sent requests for testing samples.

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Last Update: 14 Dec 2023 03:56 PM Saudi Arabia Time