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 Review Letters of Release and Their Balances for Restricted Goods

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This e-service provides the beneficiary with an inquiry about letters of release and cases of restricted goods and the remaining balance for each item in the letter. Accordingly, the importer and the exporter may know whether or not to use a letter of release for the import or export of restricted goods. The importer can also Inquiry about a specific release letter or review all release letters registered to the importer at all customs ports.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Traders including importers and suppliers.
Customs brokers.
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps


Log into ZATCA website                                                      
Login to Fasah platform
Enter service at the platform
Fill in the required information
Review the Letters​ and balances​

Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No No No   No No Yes No

Required Documents

Prerequisites

An activated account at Fasah platform
For customs brokers:
Required to be authorized by the trader of the release letter.
Permit port.
Serial number of the letter of release.
Importer number.

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 13 Mar 2025 04:39 PM Saudi Arabia Time