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Through This e-service, you can change your ZATCA portal log-in password after passing the authentication through OTP (one-time-password) sent to your registered mobile number.

Service Steps

  • Log into the ZATCA website
  • Choose “General services"
  • Go to “Amend/Registration Cancellation"
  • Select “Taxpayer Profile, then choose “Change Password"
  • Enter new password
  • A verification code will be sent to you; enter it to complete the transaction​​
OTP verification
user-card-details

Target Audience

All registered taxpayers
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Service Duration

 
money-card-details

Service Cost

 
computer-phone-sync

Service Channels

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
Yes No No   No No Yes No
money-card-details

Service Languages

 
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Service Release Date

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SMS Service

No
Available Not Available

Payment Channels

No No No
Free sadad mada mada

Frequently Asked Questions (FAQs)

 
link

Phone

19993 link
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Contact via X

@Zatca_care link

Related Applications

Related Services

Disclosure of Contracts

This e-service allows taxpayers to raise contracts concluded with other parties regardless of whether they are "Expenditure or Revenue" contracts. It also offers the option to amend and terminate contracts.

Ruling Request Service for the Non-Registered with the Authority

An e-service that allows non-registered individuals and entities to obtain ZATCA's opinion on the interpretation of applicable tax regulations and laws in the Kingdom, and how they apply to transactions related to the applicant's activity, in accordance with the conditions and requirements for ruling requests.

Amend Registration Details

Amendment of Registration Information is an e-service that allows users to amend or update the information they provided during registration, such as shareholder and financial data. If such information is updated by the Ministry of Commerce, the registration data on ZATCA's website will be automatically updated.

Change Password

Through This e-service, you can change your ZATCA portal log-in password after passing the authentication through OTP (one-time-password) sent to your registered mobile number.

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Last Update: 24 Oct 2025 10:30 AM Saudi Arabia Time

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