Amend contact details

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Through This e-service, you can change your registered e-mail address and phone number. This means that all communications from ZATCA will now be directed to the updated contact details.

Service Level Agreement (SLA) Related services

Service User Manual

Service Publishing Date

Service Languages

Payment Methods

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Free

SMS Service

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Enter the service

Service Duration

Mobile Apps

Restrictions

All registered taxpayers

Service Steps

Documents and Prerequisites

Service Steps

Log into ZATCA website.

Click the “General services" tab.

Go to “Amend\Registration cancellation" tab.

Select “Taxpayer Profile".

Edit e-mail address or mobile number.

Activate new e-mail through authentication e-mail or receive immediate confirmation of mobile number.

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Required Documents

Prerequisites

Valid and active email address and mobile number.

Support Channels

Frequently Asked Questions (FAQs)

FAQs

Inquiries and Complaints

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Complaints and General Inquiries

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.

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It is an electronic service provided by ZATCA to companies, as they may delegate authorizations to accounting offices and tax service providers so that they can complete your company’s procedures and transactions automatically on behalf. You can delegate different accounting offices to perform specific services for pre-set durations.

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Tax Residency Certificate

Tax Residency Certificate This is an e-service that allows individuals residing in the Kingdom of Saudi Arabia to issue Tax Residency Certificates (TRC), in accordance with the Saudi Income Tax Law or other agreements to avoid double taxation on nationals of countries that constitute a party of such agreements, to be exempt from income tax. The service also allows users to about the status of certificate issuance and the result of the request.

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Deregister TIN

Deregistration of the Tax Identification Number (TIN) is an e-service that allows users to deregister their TIN if their business is no longer eligible to pay Zakat or taxes in KSA. This covers deregistration of Zakat and all other taxes, which indicates that uses have ceased to carry out any economic activity and/or cease to exist as a legal entity. Upon cancellation of the Commercial Register, the TIN will be automatically deactivated in certain cases.

Service Description Service Login

Amend contact details