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Zakat, Tax and Customs Authority

The Zakat, Tax and Customs Authority established under the Council of Ministers Decision to merge "the General Authority of Zakat and Tax", "the General Customs Authority" into one Authority. The Authority undertakes to collect Zakat, taxes, and customs duties while achieving the highest level of taxpayer compliance possible in accordance with best practices. The Authority is also in responsibility of organizing and managing all activities connected to ports and customs operations in order to achieve the highest level of compliance, productivity, and competitiveness. This aims to assist the Kingdom in developing into a significant global logistics hub by promoting trade and maintaining national security.

Our Vision

To be a global role model in protecting the Kingdom, managing Zakat, taxes, and customs, promoting trade effectively, and providing a seamless customer experience.

Our Mission

Enable the economic sustainability and prosperity of our society effectively and efficiently through national security, trade facilitation and the strengthening of the Zakat, tax and customs systems

ZATCA Values

Accountability

We are committed and responsible for delivering our tasks and meeting our objectives in a timely manner, while adhering to required standards and remaining focused on targeted results

Excellence

We are passionate about demonstrating the highest standards of quality and excellence, and to continuously develop ourselves and strive to innovate ideas to execute our work

Customer Centricity

We operate with a customer-first attitude and build, develop and maintain lasting relationships with our internal and external customers

Collaboration

We cooperate and work collaboratively with one another to achieve ZATCA's objectives, and communicate and share information clearly and transparently with internal and external stakeholders

Professionalism

Professionalism We demonstrate professional conduct and uphold the highest standards of ethics in our dealings, while maintaining fairness, integrity and credibility when interacting with our internal and external customers

ZATCA Strategic Framework

  • check-mark-icon Enforce national security
  • check-mark-icon Build an effective and efficient organization
  • check-mark-icon Maximize compliance
  • check-mark-icon Enhance and simplify customer experience
  • check-mark-icon Support economic growth and facilitate trade
  • check-mark-icon Integration and cooperation with partners
  • check-mark-icon People development
  • check-mark-icon Operational excellence and spending efficiency
  • check-mark-icon Data and analytics
  • check-mark-icon Digitization and innovation
  • check-mark-icon Zakat, tax, and customs duties – simplicity, certainty, and transparency
  • check-mark-icon Infrastructure and facilities development
  • 1-Digitization and innovation:
    • Future-proof platform development driving enhancements and innovation within ZATCA to promote a seamless customer experience
  • 2-Data and Analytics:
    • Unified data governance and architecture delivering single source of truth combined with advanced data analytics to become a data-driven organization
  • 3-Operational Excellence and Expenditure Efficiency:
    • Technology-enabled operations, with strong internal control systems, promoting internal excellence and providing enhanced customer services
  • 4-Operational Excellence and Expenditure Efficiency
    • Technology-enabled operations, with strong internal control systems, promoting internal excellence and providing enhanced customer services
  • 5-Employee Capability Development:
    • Enhanced work environment, continuous learning processes and revised employee value proposition to attract and prepare the workforce for the future
  • 6-Integrate and Cooperate with Partners:
    • Elevated role in the national and international landscape, enabling the Kingdom and enhancing the international cooperation
  • 7-Infrastructure and Facilities Development:
    • Developed smart land ports and advanced facility management capabilities.
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Last Update: 29 Aug 2025 10:15 AM Saudi Arabia Time

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