progress
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 Complaints and General Inquiries

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This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have.
MobileApp

Service Publishing Date

MobileApp

Service Languages

 

Payment Methods

No No No
Free sadad mada mada

SMS Service

No
available not available
Enter the service
MobileApp

Service Duration

 
MobileApp
 
MobileApp

Mobile Apps

service description

Restrictions

Taxpayers
Individuals
service docs Documents and Prerequisites                                    
contact us Contact Us                                    
 

Service Steps

This service allows beneficiaries to submit inquiries, complaints, or feedback about provided services via communication channels, and ZATCA employees will then respond and answer any question they might have. ​​​​​​​​​​​​​​​​​


Channel that can be used

  • Call Center
  • Branch
  • Website
  • Mobile App
  • Relationship Managers
  • Live Chat
  • Twitter
  • Email
No Yes Yes   Yes Yes Yes No

Required Documents

Prerequisites

Provide supporting documents (If any)

Support Channels

Frequently Asked Questions (FAQs)
 

Inquiries and Complaints

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Last Update: 14 Aug 2024 12:33 PM Saudi Arabia Time